| EU | USA | ASIA | Eastern Europe | |
| 2017 | 44% | 18% | 17% | 21% |
| 2018 | 31% | 20% | 24% | 25% |
| 2019 | 37% | 22% | 29% | 12% |
This is calculated based on the average customer score.
|
Customer net promoter score |
|
| 2017 | 8.4/10 |
| 2018 | 8.24/10 |
| 2019 | 8.76/10 (56) |
Reflecting the views of customers representing 69% of revenue in 2019, 42% in 2017 and 32% in 2018.
Please note: this data includes data from the Faroe Islands the UK and US operations. It does not include data from the Scottish Salmon Company.
Our workforce is calculated using the average over the year. Only employees with a fixed end date are included in temporary employment.
|
Gender |
Temporary employment |
Permanent employment |
|
Female |
1 |
432 |
|
Male |
4 |
717 |
|
Total |
5 |
1,149 |
Part time employment is calculated using data for employees on a monthly salary working fewer than 40 hours, or employees hourly paid working fewer than 35 hours (on average).
|
Gender |
Part time employment |
Full time employment |
|
Female |
226 |
207 |
|
Male |
151 |
570 |
|
Total |
377 |
777 |
|
Gender |
Under 30 years old |
30-50 years old |
Over 50 years old |
Over 67 (retirement age) |
|
Female |
186 |
146 |
90 |
11 |
|
Male |
228 |
265 |
193 |
35 |
|
Total |
414 |
411 |
283 |
46 |
|
Gender |
Bakkafrost Board |
Management Team |
All Employees * |
|||
|
Female |
1 |
17% |
2 |
12% |
433 |
37.5% |
|
Male |
5 |
83% |
15 |
88% |
721 |
62.5% |
|
Total |
6 |
100% |
17 |
100% |
1,154 |
100% |
*Excluding board members
|
Age |
Bakkafrost Board |
Management Team |
All Employees * |
|||
|
Under 30 years old |
0 |
0% |
0 |
0% |
414 |
36% |
|
30-50 years old |
2 |
33% |
8 |
47% |
403 |
35.5% |
|
Over 50 |
4 |
67% |
9 |
53% |
320 |
28.5% |
|
Total |
6 |
|
17 |
100% |
1,154 |
100% |
*Excluding board members
This includes all employees hired throughout the year, with the exception of seasonal temporary hires who have worked fewer than 173 hours (equal to one month), who have been excluded from this data.
|
|
2019 employee hires |
|
Female |
222 |
|
Male |
243 |
|
Total |
465 |
|
|
2019 employee hires |
|
Under 30 years old |
285 |
|
30-50 years old |
119 |
|
Over 50 |
61 |
|
Total |
465 |
|
|
2019 employee turnover |
|
Female |
103 |
|
Male |
111 |
|
Total |
214 |
|
|
2019 employee turnover |
|
Under 30 years old |
158 |
|
30-50 years old |
32 |
|
Over 50 |
19 |
|
Over 67 |
5 |
|
Total |
214 |
The data includes internal registered training hours, but excludes all training from external suppliers, and not organised by Bakkafrost.
|
Gender |
2019 average hours of training |
|
Female |
7 |
|
Male |
11 |
|
Total |
9.5 |
|
Employee category |
2019 average hours of training |
|
Seafarers |
2.9 |
|
Sea farmers |
17.8 |
|
Hatchery farmers |
19.1 |
|
Processing (factory workers) |
7.4 |
|
Havsbrún |
7.5 |
|
Administration |
4.1 |
This data covers all Bakkafrost employees in the Faroe Islands, unless otherwise specified.
|
Whole company |
Lost time injuries |
Lost days rate |
Lost time injury rate |
Fatalities |
Absence rate |
||||
|
2017 |
45 |
- |
28.74 |
0 |
--- |
||||
|
2018 |
19 |
19.8 |
13.07 |
0 |
--- |
||||
|
2019 |
18 |
21.8 |
10.23 |
0 |
4.83% |
||||
*Now includes data from the small UK office and US operations.
Where applicable, data has been calculated according to industry standard GSI formulas.
NB this data is now restated for the whole company, not only the farming division, as has been previously reported to the Global Salmon Initiative.
NB Following a series of internal checks, the absence rate data methodology has been updated and therefore data calculated for 2018, was determined to be incorrect.
In calculating ‘lost days’, Bakkafrost includes only scheduled work days, beginning the day after the accident or injury.
In calculation lost day rate, Bakkafrost includes the number of 'lost days' due to injury. Calculated as: (Total number of lost days/total number of working hours)x 180,000.
In calculating lost time injury rate, Bakkafrost includes the number of injuries at work and work-related, including fatalities, leading to unfitness for work and absence from the next working day or working shift between January – December. Calculated as: (Total number of lost time injuries/total number of working hours) x 1,000,000.
Number of fatalities of workers and contractors working at company premises between January – December.
All absence related to one's own personal health. Calculated as: Total number of absent days/Total work days
Occupational disease rate is not available.
|
Employee category |
2018 |
2019 |
|
Seafarers |
0 |
21.8 |
|
Sea farmers |
14.5 |
111.6 |
|
Hatchery farmers |
28.9 |
0 |
|
Processing (factory workers) |
37.8 |
10.7 |
|
Havsbrún |
0 |
0 |
|
Administration |
0 |
0 |
|
Total |
19.8 |
21.8 |
|
Employee category |
2018 |
2019 |
|
Seafarers |
0 |
6.9 |
|
Sea farmers |
11 |
35.7 |
|
Hatchery farmers |
19.2 |
0 |
|
Processing (factory workers) |
23.3 |
8.0 |
|
Havsbrún |
0 |
6.0 |
|
Administration |
0 |
0 |
|
Total |
12.8 |
10.2 |
| Employee Category | 2019 |
| Seafarers | 2.7% |
| Sea farmers | 4.4% |
| Hatchery farmers | 2.7% |
| Processing (factory workers) | 7.4% |
| Havsbrún | 2.7% |
| Administration | 0.8% |
| Total | 4.83% |
Types of injuries in 2019 included tissue damage, sprains, breakages, and other.
Accidents are reported to line managers which then report this to HR.
Bakkafrost has formal agreements with national workers unions which cover salary during work-related injury absence. 100% of these cover health and safety topics.
|
|
Not satisfied |
Somewhat satisfied |
Satisfied |
More than or very satisfied |
|
2016 |
0% |
8% |
30% |
62% |
|
2017 |
0% |
4% |
19% |
77% |
|
2018 |
0% |
3% |
38% |
59% |
|
2019 |
0% |
2% |
38% |
60% |
Reflecting the views of customers representing 61% of revenue in 2016, 42% in 2017, 32% in 2018, and 71 % of the revenue in 2019.
|
Year |
Omega 3 level |
Omega 3 to 6 ratio |
|
2016 |
2.5g per 100g |
1.7 |
|
2017 |
2.2g per 100g |
1.5 |
|
2018 |
2.4g per 100g |
1.5 |
|
2019 |
2.7g per 100g |
1.4 |
|
|
Dioxin levels |
EU dioxin max level post 2012 |
Dioxin-like PCB levels |
EU dioxin-like PCBs max level post 2012 |
Mercury levels |
Mercury safety limits |
|
2016 |
0.4 pg/g |
3.5 pg/g |
1.1 pg/g |
6.5 pg/g dioxin |
0.03 mg/g |
--- |
|
2017 |
0.4 pg/g |
3.5 pg/g |
0.6pg/g |
6.5 pg/g dioxin |
0.04 mg/g |
--- |
|
2018 |
0.379pg/g |
3.5 pg/g |
0.631pg/g |
6.5 pg/g dioxin |
0.05 mg/g |
--- |
|
2019 |
0.206pg/g |
3.5 pg/g |
0.957pg/g |
6.5 pg/g dioxin |
0.05 mg/g |
0.5 mg/g |
Benchmark: https://www.hfs.fo
|
|
Selenium |
Iodine |
Protein |
Vitamin B12 |
Vitamin E |
Vitamin D |
|
2018 |
0.19 g /100 g |
0.09 g /100 g |
20.7 g /100 g |
3.17 µg/100 g |
2.77 mg/100 g |
6.28 µg/100 g |
|
2019 |
0.19 g /100 g |
0.10 g/100g |
20.0 g /100g | 4.02 µg/100 g | 3.83 mg/100 g | 17.8 µg/100 g |
|
Daily recommended amount |
0.06mg |
0.15mg |
58g |
2 µg |
9 mg |
2 µg |
Data calculated through an analysis of whole salmon variations between all Bakkafrost sales sizes from 3-4 kg up to 7+ kg.
Sources: Nordic Nutrition 2012 and EFSA
|
2016 Atlantic salmon |
2017 Atlantic salmon |
2018 Atlantic salmon |
2019 Atlantic salmon |
|
6.33% |
8.96% |
11.56% |
4.57% |
Visit GSI website for historical data
|
2016 |
2017 |
2018 |
2019 |
|
0.8 |
0.7 |
0.47 |
0.43 |
Average over 12 months of female adult lice across all sites.
|
2019 Top causes for reduced survival |
|
|
2016 Medicine in feed treatment |
2017 Medicine in feed treatment |
2018 Medicine in feed treatment |
2019 Medicine added to feed treatment |
|
0.17 |
0.44 |
0.187 |
0.194 |
Data calculated according to industry standard GSI formula. Maintained lower levels due to other forms of delousing treatments.
|
2016 Medicine in bath treatment |
2017 Medicine in bath treatment |
2018 Medicine in bath treatment |
2019 Medicine in bath treatment |
|
5.98 |
2.11 |
0 |
0 |
Reduction in chemical use due to increase in mechanical de-licing of lepeoptheirus salmonis.
|
Method |
Continuing use |
|
Cleaner fish |
Yes |
|
Freshwater treatments |
Yes |
|
Anti-Sea Lice Functional Feed |
No |
|
Thermal treatments (i.e. Thermolicer / Optilicer) |
Yes |
|
Resistant Roe |
Yes |
Bakkafrost does not use any anti-biotics to treat Atlantic salmon, and hasn’t since 2004.
|
Vaccination |
2016 |
2017 |
2018 |
2019 |
|
Pentium Forte plus ILA |
Yes 22,000 ml |
0 ml |
0 ml |
1,152,000 ml |
|
Alphaject micro 7 |
Yes 551,500 ml |
Yes 650,250 ml |
Yes 592,000 ml* |
118,000 ml |
*Please note a small correction in 2018 data - from 12,014,510 ml, due to a manual error
|
Certification |
2018 number of sites |
2018 Name of sites |
2018 % of ASC salmon |
2019 number of sites |
2019 Name of sites |
2019 % of ASC salmon |
|
ASC |
7 |
A-25 Gøtuvík A-06 Gulin A-71 Funningsfjørður A-57 Fuglafjørður A-12 Kunoyarnes A-04 Lambavík A-13 Borðoyavík
|
41%
|
14 |
A-25 Gøtuvík A-06 Gulin A-71 Funningsfjørður A-57 Fuglafjørður A-12 Kunoyarnes A-04 Lambavík A-13 Borðoyavík A-21 Hvannasund Suður A-73 Hvannasund Norður A-05 Undir Síðu A-18 Hov A-19 Vágur A-81 Kolbanagjógv A-85 Nes |
70% of sites
80% of salmon harvested in 2019 |
|
Certification/ audit type |
Type |
Sites |
|
External audit |
Audit frequency |
|
Global Gap |
Food safety Fish welfare Health & Safety Environmental management |
Feed production Broodstock Hatcheries Farming sites Harvesting and processing |
|
Yes |
Yearly |
|
ISO9001:2015 |
Quality management system |
Fish meal, oil and feed |
|
Yes |
Yearly |
|
GMP+ |
Good manufacturing practice |
Fish meal and oil Salmon meal and oil |
|
Yes |
Yearly |
|
IFFO RS |
Responsible supply – marine ingredients |
Fish meal and oil |
|
Yes |
Yearly |
|
MSC Chain of Custody |
Traceability |
Fish meal and oil |
|
Yes |
Yearly |
|
ASC Chain of Custody |
Food safety Fish welfare Health & Safety Environmental management |
Harvesting and processing |
|
Yes |
Yearly |
|
BRC |
Food safety |
Processing |
|
Yes |
Yearly |
|
IFS |
Food safety |
Processing |
|
Yes |
Yearly |
|
NON-GM Ohne Gentechnik |
Non-GMO |
Feed production Broodstock Hatcheries Farming sites Harvesting and processing |
|
Yes |
Yearly |
|
Internal audits |
Food safety Fish welfare Health & Safety Environmental management |
All sites |
|
N/A |
Yearly |
Health & Safety Impacts of Products Assessment
|
Development of product concept |
Yes |
|
Research and development |
Yes |
|
Certification |
Yes |
|
Manufacturing and production |
Yes |
|
Marketing and promotion |
Partly |
|
Storage, distribution, and supply |
Yes |
|
Use and service |
Partly |
|
Disposal, reuse, or recycling |
N/A |
|
|
2016 |
2017 |
2018 |
2019 |
|
Biological feed factor |
1.13 |
1.18 |
1.17 |
1.12 |
|
2016 Average fallow time |
2017 Average fallow time |
2018 Average fallow time |
2019 Average fallow time |
|
10.8 |
15.5 |
15.6 |
17.3 |
Please note, in the Faroes, the veterinarian standard requires a fallow time of eight weeks
|
Birds |
Mammals |
|||
|
Accidental mortalities |
Intentional mortalities |
Accidental mortalities |
Intentional mortalities |
|
|
2016 |
1.7 |
0 |
0 |
1.3 |
|
2017 |
1.6 |
0 |
0 |
4.9 |
|
2018 |
3.6 |
0 |
0 |
1.24 |
|
2019 |
6.9 |
0 |
0 |
1.40 |
Please note, 2017 data includes new data from sites in Suðuroy.
|
Date |
Species name |
Number of fish (after net recapture) |
Freshwater or seawater |
Reasons identified |
|
2016 |
No incidents in report |
No incidents in report |
No incidents in report |
No incidents in report |
|
2017 |
Atlantic salmon |
109,515 on 7 December |
Seawater |
Extreme weather conditions |
|
2018 |
No incidents in report |
No incidents in report |
No incidents in report |
No incidents in report |
|
2019 |
Atlantic salmon |
141,564 on 10 April |
Extreme weather conditions |
We had no cases of non-compliance with environmental laws and/or regulations, or any fines in 2019.
IUCN Critically endangered and endangered species Faroe Islands
(None threatened by marine & freshwater aquaculture)
| Species | ||||
| Animalia - mammalia | Blue Whale | Endangered | Increasing | Global |
| Animalia - mammalia | Sei Whale | Endangered | Increasing | Global |
| Animalia - actinopterygii | European Eel | Critically endangered | Decreasing | Global |
| Animalia - aves | Balearic Shearwater | Endangered | Decreasing | Global |
| Animalia - mammalia | North Atlantic Right Whale | Endangered | Decreasing | Global |
| Animalia - actinopterygii | Roundnose Grenadier | Critically endangered | Unknown | Global |
| Animali-chondrichtyes | Basking shark | Endangered | Decreasing | Global |
| Animalia - actinopterygii | Atlantic Halibut | Endangered | --- | Global |
Source: www.iucnredlist.org
|
|
Loading of Seabed 2017/2018 |
Loading of Seabed 2018/2019 |
|
Low/medium impact (no measures needed or taken) |
79% of frames |
91 % of frames |
|
High organic loading (measures taken to minimise impact) |
21% of frames |
9 % of frames |
Using MOM-B scoring system, measured at peak biomass.
Please see the Faroese Environment Agency website for more information on.
Please note, in 2018 the methodology for reporting was updated to only include organic loading. This is reflected in 2018/2019 data.
|
ENERGY CONSUMPTION AND EMISSIONS 2019 |
2017 |
2018 |
2019 |
YOY Change from 2018 |
|
Energy Consumption |
[kWh] |
[kWh] |
2019 [kWh] |
|
|
Direct energy use - scope 1 |
264,671,752 |
242,687,948 |
241,112,265 |
-1 % |
|
Direct energy [electricity] use - scope 2 |
48,377,189 |
47,778,814 |
58,834,939 |
23 % |
|
Total energy use |
313,048,941 |
291,262,405 |
299,947,204 |
3 % |
|
|
|
|
|
|
|
GHG Emissions |
[TCO2e] |
[TCO2e] |
[TCO2e] |
|
|
Direct energy use - scope 1 |
69,826 |
64,419 |
63,632 |
-1 % |
|
Direct energy [electricity] use - scope 2 |
15,723 |
15,719 |
22,444 |
43 % |
|
Total emissions from energy (scope 1 and 2) |
85,549 |
80,138 |
86,076 |
7 % |
|
Total scope 3 emissions (see boundary below) |
- |
- |
255,538 |
- |
|
|
||||
|
GHG Intensity |
|
YOY Change from 2018 |
||
|
Tonnes of salmon produced |
54,615 [Tonnes] |
44,591 [Tonnes] |
57,184 [Tonnes] |
|
|
kgCO2e emitted per tonne of salmon produced (all Bakkafrost group) |
1,566 |
1,797 |
1,505 |
-16 % |
|
kgCO2e emitted per tonne of salmon produced (only farming operations) |
593 |
552 |
-7 % |
|
|
kgCO2e emitted per tonne of salmon produced (only feed production at Havsbrún) |
|
1,058 |
795 |
-25 % |
Water data only includes water purchased from municipality.
Data excludes harvested rainwater and water provided free of charge.
|
2019 Volume of municipal water |
|
499,870 m3 (Glyvrar) Est: 139,946 m3 (Havsbrún) 16,835 m3 (US operations) |
Effluent water data only includes data from harvest and VAP at our processing plant.
|
Year |
Site |
Destination |
Volume |
Quality |
Treatment method |
Reuse |
|
2018 |
FO 125 Glyvrar |
Skálafjørður |
671,903m3 |
Faroese environmental and veterinary regulations |
200 µm filtration, flotation and disinfection by hydrolysis of seawater |
No |
|
2019 |
FO 125 Glyvrar |
Skálafjørður |
904,521m3 |
Faroese environmental and veterinary regulations |
200 µm filtration, flotation and disinfection by hydrolysis of seawater |
No |
|
Disposal method |
Total (kg) |
% |
Non-hazardous (kg) |
% |
Hazardous (kg) |
% |
|
Reuse |
62,118 |
2.7 |
62,118 |
2.7 |
0 |
0.0 |
|
Recycling |
707,832 |
30.6 |
424,637 |
18.4 |
283,195 |
12.2 |
|
Energy recovery |
1,444,772 |
62.5 |
1,444,655 |
62.4 |
117 |
0.0 |
|
Incineration |
0 |
0.0 |
0 |
0.0 |
0 |
0.0 |
|
Landfill |
39,530 |
1.7 |
39,530 |
1.7 |
0 |
0.0 |
|
Other |
59,129 |
2.6 |
0 |
0.0 |
59,129 |
2.6 |
|
Total |
2,313,381 |
100 |
1,970,940 |
85.2 |
342,441 |
14.8 |
|
Description |
Source |
Material |
Renewable/Non-renewable |
Material weight 2018 |
Material weight 2019 |
|
Paper and cardboard boxes |
Sourced |
Paper and cardboard |
Non-renewable |
598 tonnes |
1,108 tonnes (810 FSC certified) |
|
Plastic packaging materials |
Sourced |
Plastic |
Non-renewable |
458 tonnes |
650 tonnes |
|
Polystyrene boxes |
Produced |
Polystyrene |
Non-renewable |
1,554 tonnes |
1,690 tonnes |
|
Pallets |
Sourced |
Timber |
Non-renewable |
967 tonnes |
867 tonnes |
|
Pallets |
Sourced |
Timber |
Reusable |
118 tonnes |
179 tonnes |
Use of Marine Ingredients in Feed
|
2016 Fishmeal dependency ratio |
2017 Fishmeal dependency ratio |
2018 Fishmeal dependency ratio |
2019 Fishmeal dependency ratio |
|
1.17 |
1.10 |
1.14 |
0.89 |
|
2016 Fish oil dependency ratio |
2017 Fish oil dependency ratio |
2018 Fish oil dependency ratio |
2019 Fish oil dependency ratio |
|
2.20 |
1.36 |
1.26 |
1.19 |
Havsbrún Feed Composition 2019
Please note, there is some small variation in content for Bakkafrost Feed, which made up 80% of all feed produced and sold in 2019 by Havsbrún.
Please note, marine proteins reported are for inclusion in feed. Havsbrún also sells fishmeal separately to customers.
Wheat products 18.5% (18,034 tonnes)
Non-GM SPC 14.8% (14,373 tonnes)
Marine proteins 32.6% (31,770 tonnes)
Fish oil 15.0% (14,590 tonnes)
Rapeseed oil 14.8% (14,412 tonnes)
Others 4.4% (4,246 tonnes)
Source of Marine Products in Feed (Meal and Oil)
Please see our Ocean Disclosure Project profile for more information on the fisheries we source from.
|
Category |
Fish species and quantity |
Country of origin |
Certification |
|
Fish trimmings and co-products |
Atlantic mackerel Atlantic herring Blue whiting Greater argentine (Silver Smelt)
European sprat
Cod/Saith/Redfish
Atlantic herring |
Faroe Islands Faroe Islands Faroe Islands Faroe Islands
Faroe Islands
Iceland
Iceland |
MSC CoC, IFFO RS MSC CoC, IFFO RS MSC CoC, IFFO RS MSC CoC, IFFO RS IFFO RS (combined with DK)
(HB-Grandi, Icelandic supplier, has MSC CoC and IFFO RS) (HB-Grandi, LVF and Eskja, Icelandic suppliers, have MSC CoC and IFFO RS) |
|
Forage fish |
Blue whiting Herring European sprat
Norway pout Blue whiting Sandeel Sprat, Denmark Norway Pout, Denmark Blue Whiting Blue Whiting |
Faroe Islands Faroe Islands Faroe Islands
Norway Denmark Denmark Denmark Denmark Iceland Norway |
MSC CoC, IFFO RS MSC CoC, IFFO RS IFFO RS (combined with DK)
IFFO RS MSC CoC and IFFO RS MSC CoC and IFFO RS (area 1r and 2r suspended) MSC CoC and IFFO RS MSC CoC and IFFO RS MSC CoC and IFFO RS MSC CoC and IFFO RS |
|
Other marine ingredients |
Krill meal
Fish protein concentrate (FPC) |
Norway
Norway |
ISO-9001, FEMAS, MSC
GMP+ B3 |
Contributed DKK 1.9 million to local causes including sport, arts and culture, education, and social inclusion.
Our community investment policy can be found here: Link
|
Categories |
|
|
National sports teams |
20% |
|
Arts and culture (books & CDs) |
10% |
|
Local football clubs |
13% |
|
Local sports clubs |
15% |
|
Social inclusion of the elderly or the disabled |
2% |
|
Other local giving |
15% |
|
Environment and biodiversity |
26% |
In 2019, 68% of our suppliers were local, with the remaining 32% coming mainly from Denmark, Norway, Iceland and other European countries. These include suppliers of ingredients for our feed, our service vessels, technology used for production at our farms, hatcheries and processing plants, construction, and oil and energy used for our operations. In 2019, around 20 suppliers made up 49% of our total spend. The estimated monetary value of payments is confidential.
Memberships of Associations
UN Global Compact
Global Salmon Initiative
EU Fishmeal
Vinnuhúsid
Eysturoyar Vinnufelag
Fuglafjarðar Vinnufelag
HBF Faroese Aquaculture Association
IFFO
FAG Faroese Employers Association